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Free Phone: 0800 555 775

FREE BIKE HIRE! - Number 1 rated Queenstown BBH hostel for 2014 Season as voted by travellers like you! FREE BIKE HIRE! FREE INTERNET! FREE INTERNATIONAL PHONE CALLS! FREE TEA & COFFEE! FREE SPA! FREE DVDs! FREE FRISBEES!

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The FAQs

    • QWhat are the reception opening hours?
    • A

      8am to 8pm

    • QWhat do I do if I am arriving late after reception is closed?
    • A

      We have a Night Manager who is on-site to check you in after hours. Please give us a call on our Freephone number (0800 555 775) and let us know if you’re going to be late so we can make arrangements. There is a doorbell on the front door which you can press and the Night Manager will come to assist you.

    • QCan you book activities and tours in Queenstown?
    • A

      Yes. We provide a full booking service and lots of information, not just about Queenstown, but also surrounding areas and the rest of New Zealand.

    • QDo I need to bring linen?
    • A

      No you do not. We make all beds with fresh, clean linen including duvets and all rooms are heated.

    • QCan I work in exchange for accommodation?
    • A

      We do sometimes need people to work for us in exchange for free accommodation but this situation changes all the time. Please either call or email us.

    • QHow far are you from all of the action in town?
    • A

      We are less than a five minute walk to the bars, restaurants, shops and Lake Wakatipu - New Zealand's longest lake!

    • QDo you have off-street parking?
    • A

      Yes we do. It is completely free of charge.

    • QAre you a party hostel?
    • A

      No. We actively encourage guests to socialise together and our guests often cook dinner together, play games and go out to the bars in groups, but we also want our guests to be comfortable and this means we have a no noise rule after 10:30pm so that all guests can get a good night’s sleep and enjoy the next day in Queenstown or wherever they are heading next. We have a Night Manager who is on-site for emergencies and to ensure there is no noise late at night.

    • QHow do I get there from the airport?
    • A

      There are two options:

      1) Connectabus (public bus) http://www.connectabus.com This will drop you off in the town centre on Camp Street. From there it will take you about 5 mins to walk to Flaming Kiwi. Please see our location page for directions from Camp Street. At time of writing the fare was $6 per person.

      2) Aiport Shuttle. http://www.supershuttle.co.nz This will drop you off at Flaming Kiwi's door. The price at time of writing was $16 for one person, $21 for two.

      Both leave the airport frequently and the journey will take approx 15 mins.